Privacy Policy

1. Types of Personal Information Collected

The Company collects the following personal information to provide services:

• Required information: Email address, name, password
• Optional information: Profile image, company name
• Automatically collected information: IP address, cookies, visit date and time, service usage history, device information

2. Purpose of Collection and Use of Personal Information

The Company collects and uses personal information for the following purposes:

• Member registration, service provision and management, service improvement
• Identity verification, prevention of fraudulent use, prevention of unauthorized use
• Providing game translation services and improving quality
• Information about new services and events
• Processing user requirements and responding to inquiries

3. Retention and Usage Period of Personal Information

In principle, the Company will destroy personal information without delay once the purpose of collecting and using personal information has been achieved. However, the following information is preserved for the specified periods for the reasons below:

• Member registration and management records: Until membership withdrawal
• Service usage records, access logs, access IP information: 3 months (Communication Secret Protection Act)
• Payment and service supply records: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce)

4. Provision of Personal Information to Third Parties

The Company uses personal information within the scope disclosed in "2. Purpose of Collection and Use of Personal Information" and does not use it beyond this scope or provide it to third parties without the user's prior consent. However, personal information may be provided in the following cases in accordance with relevant laws:

• When the user has consented to the provision to a third party in advance
• When required by law or when there is a request from an investigative agency in accordance with procedures and methods prescribed by law for investigation purposes

5. Procedures and Methods for Destruction of Personal Information

The Company will destroy personal information without delay when it becomes unnecessary due to the expiration of the retention period or achievement of the processing purpose. The destruction procedure and method are as follows:

• Destruction procedure: Unnecessary personal information is destroyed with the approval of the personal information protection officer.
• Destruction method: Personal information stored in electronic files is deleted using technical methods that cannot restore the records, and personal information printed on paper is shredded or incinerated.

6. Rights of Users and How to Exercise Them

Users can exercise the following rights under the Personal Information Protection Act and related laws:

• Right to request access to personal information
• Right to request correction in case of errors
• Right to request deletion
• Right to request suspension of processing

The above rights can be exercised through written documents, telephone, email, etc., and the Company will take action without delay.

7. Personal Information Protection Officer

The Company designates a personal information protection officer as follows to be responsible for the overall handling of personal information processing and to handle user complaints and remedies related to personal information processing:

• Personal Information Protection Officer
• Name: [Protection Officer's Name]
• Position: [Protection Officer's Position]
• Contact: [Protection Officer's Email], [Protection Officer's Phone Number]

8. Changes to the Privacy Policy

If there are additions, deletions, or modifications to the content of this privacy policy due to changes in laws, policies, or security technologies, the Company will announce the reasons and details of the changes through the Company's website at least 7 days before the implementation of the changed privacy policy.

Effective Date: March 31, 2025